If it does not appear in this list, click the + icon and add the location of MASCHINE 2 from: Ensure that MASCHINE 2 appears in the list.Click the lock icon in the bottom left of the window and enter your macOS password.Under the Privacy tab, choose Full Disk Access from the side bar.Open your Mac's System Preferences and click Security & Privacy.More information on Full Disk Access can be found at the Apple website.
It may be necessary to grant Full Disk Access to MASCHINE 2 in order for it to work correctly.
If your operating system does not support the latest software update, you can download the corresponding compatible version from here. The MASCHINE software is not up to dateĭownload and install the latest version of MASCHINE from the Updates tab (or the Available tab if it hasn't been installed yet) in Native Access.
Issue with the FB360 plug-in (Pro Tools 2018 and above only)ġ. There is an issue with the USB connection. The computer's system drive is formatted in a case-sensitive format. Your MASCHINE model is not supported by current Mac systems. The MASCHINE hardware was powered on before the computer (MASCHINE MK3 and STUDIO only). The NIHardwareAgent or NIHostIntegrationAgent services are not running in the background. The HAL plug-in folder contains drivers which are not supported. The MASCHINE software is not up to date. Click the possible causes one by one to be redirected to the corresponding troubleshooting steps below: If you bought a NI product second hand, you have received a Transfer ID from the seller.This behavior can be caused by different factors. You can find the installers for these products here: Some discontinued products from older KOMPLETE bundles are not available in Native Access. Installers for Legacy Products From Older KOMPLETE Bundles If you need to download a product installer for an operating system that is no longer supported by Native Instruments, click on one of the links below: Legacy Installers for Older Operating Systems 
All current product installers are downloaded and installed directly from the Not installed tab in Native Access as explained in this article.
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